As our Customer Support Consultant you will play an important part in building all-in-one environment for businesses looking to make their accounting processes smarter. If you want to make an impact and see the value in our start-up mind-set combined with 10+ years of international experience in the field then this is the place for you.
Your duties will include but not be limited to
- Answering to customer support request via e-mail, phone or any other channels
- On-boarding new customers
- Ensuring customers employ best practices and use Finbite’s solutions to the maximum value
- Mapping and describing development needs from both customers and digitizers to help improve e-invoicing solution and internal processes
- Testing solutions and reporting bugs
You will be a good fit if you
- Are fluent in Lithuanian (both speaking and writing) and English
- Have an empathetic, consultative and customer focused mind-set
- Have some experience with accounting software(s) would be a bonus. If not, then we will train You anyway 😉
- Have interest in technical details
What we offer
- Exciting work in a fast-growing international fintech industry
- Start-up mind-set
- Remote work opportunity and cozy office in Tallinn
- Compensations to promote physical and mental health
- Additional vacation
If you have questions please don’t hesitate to contact us. To apply, send your CV and a cover letter to talent@finbite.eu in Estonian or English.
