Seven things decide the choice of an e-invoicing operator (a service that routes e-invoices between your software and everyone else): integration with your software, standards support, pricing at your volume, purchase-invoice digitisation, archiving, support quality, and how easy it is to leave. The operator sits between your accounting or ERP system and your partners, exchanging invoices with other operators and the Peppol network – so you are choosing the channel your cash flow rides on, not just a price.
1. Integration with your software
The first question for any provider: is there a ready-made connector for your accounting software or ERP? A ready integration means invoices flow automatically; without one you inherit manual work or a custom development bill.
2. Standards and network support
The operator must issue and receive invoices in the European standard EN 16931 – Estonia’s primary format since 1 July 2025. Selling abroad, or to Lithuania’s public sector, makes Peppol support essential: Lithuania’s state system SABIS receives invoices via the Peppol network.
3. Pricing at your actual volume
Price lists step up with invoice counts, and a real comparison exists only at your own numbers: ask for pricing against your actual monthly invoice count, not a package name. For small volumes the baseline is the state e-arveldaja price list. Ask separately about integration setup and add-on fees – that is where surprises live.
4. Purchase-invoice digitisation
If suppliers still send you PDFs, digitisation – converting PDF invoices into machine-readable data – matters as much as sending. Without it, half the manual work stays.
5. Archiving and retention
Ask whether and how long the operator stores invoices, and how you get them back if you terminate. The archive is part of your accounting, not the operator’s collateral.
6. Support and availability
Invoice flow is a cash-flow prerequisite. Check support channels and response times, and ask how outages are communicated.
7. Ease of switching
Operators can be changed: a new contract plus an update of the Business Register entry. A revealing pre-signature test: ask how leaving works. The answer says more about a provider than its sales pitch.
Mis on e-arvete operaator?
Vahendusteenus, mis liidestub teie raamatupidamistarkvaraga ning vahetab e-arveid teiste operaatorite ja Peppol’i võrguga – kanal, mille kaudu arved päriselt liiguvad.
Kas operaator peab toetama Peppol’it?
Kui müüte välismaale või Leedu avalikule sektorile, siis jah: näiteks Leedu SABIS võtab arveid vastu Peppol’i kaudu. Ainult Eesti-siseseks arvelduseks ei ole Peppol kohustuslik.
Kuidas operaatorite hindu võrrelda?
Oma tegeliku kuu arvemahu järgi, mitte paketinimede järgi; küsige eraldi liidestuse ja lisateenuste (digiteerimine, arhiiv) hind. Väikese mahu võrdlusbaas on RIK-i e-arveldaja hinnakiri.
Kas operaatorit saab hiljem vahetada?
Jah: sõlmite uue lepingu ja uuendate e-äriregistris e-arve teenuse märke. Enne valikut tasub küsida, kuidas lahkumine ja arhiivi kättesaamine käivad.